Evaluating the Impact of Library Service Quality on Library Usage by Undergraduate Students in Nigeria Private Universities
Sophia, V. A.; Deborah, B. O.; Idayat, O. A. (2024).
Journal of Library and Information Management, Technology & Education , 1(2), 148-150.
ABSTRACT
The study examined how accessible, comprehensive, and well-managed library services contribute to students’ library usage. The study adopted a survey research design. A proportionate random sampling technique was used to select four private universities in Ogun State. Krejcie and Morgan's table was used to select 370 students from the four universities. An adapted and validated questionnaire was used for data collection. Out of 370 copies of the questionnaire distributed, 255 were returned, making a 68.9% response rate. Data was analyzed using SPSS software. Percentage, mean, and inferential statistics were used to interpret the results. Results indicate that the level of service quality is moderately high, and library usage revealed a moderately high extent (grand mean = 3.0). The hypothesis revealed a significant influence of library service quality on library usage. The study concluded that there is a positive significant influence of the quality of service on library usage. The study recommended training and retraining of the library staff to ensure the quality of services rendered to the students. Additionally, library management should develop constant user perspective evaluation strategies encompassing all aspects of library services.
Download Fulltext PDF

Sophia, V. A.; Deborah, B. O.; Idayat, O. A. (2024). Evaluating the Impact of Library Service Quality on Library Usage by Undergraduate Students in Nigeria Private Universities. Journal of Library and Information Management, Technology & Education , 1(2), 148-150.

Sophia V. Adeyeye; Deborah Bamidele Ologun; Idayat Odunola Agboola 2024. "Evaluating the Impact of Library Service Quality on Library Usage by Undergraduate Students in Nigeria Private Universities". Journal of Library and Information Management, Technology & Education , Accessed November 21, 2024. 1(2),148-150.

Sophia, V. A.; Deborah, B. O.; Idayat, O. A. (2024). Evaluating the Impact of Library Service Quality on Library Usage by Undergraduate Students in Nigeria Private Universities. Journal of Library and Information Management, Technology & Education , 1(2),148-150.

Sophia V. Adeyeye; Deborah Bamidele Ologun; Idayat Odunola Agboola. "Evaluating the Impact of Library Service Quality on Library Usage by Undergraduate Students in Nigeria Private Universities". Journal of Library and Information Management, Technology & Education , Vol. 1 No. 2,2024. pp. 148-150.


SPECIALISATION
Alrights reserved. ©2022 to 2024 || JOLIMATE, UNIMAID AND WDS Ltd.