Digital Literacy Skills and Service Delivery of Librarians in North-Central Public Universities, Nigeria
Chinyere, N. I.; Isah, O. S.; Yemisi, T. B. (2024).
Journal of Library and Information Management, Technology & Education , 1(2), 70-83.
ABSTRACT
Library service delivery facilitates interaction between librarians and library users to satisfy academic goals. Digital literacy skills (such as searching, accessing, locating, using, communicating, and evaluating information) can help to minimize poor library services. Therefore, this study investigated the influence of digital literacy skills on the service delivery of librarians in public universities in North-Central Nigeria. A survey research design was used for the study. The population comprised 274 professional librarians from 15 public universities in North-Central Nigeria. Total enumeration was used. A structured and validated questionnaire was employed to collect data from the respondents. The reliability of the constructs was confirmed using Cronbach’s alpha, with coefficients ranging from 0.93 to 0.97. A response rate of 89.8% was achieved. Data were analyzed using descriptive and inferential statistics at a 5% level of significance. Digital literacy skills had a significant influence on service delivery (Adj.R² = 0.423, F(6, 240) = 30.921, p < 0.05). The study concluded that digital literacy skills enhanced the service delivery of librarians in public universities in North-Central Nigeria. It was recommended that the library management of public universities in North-Central Nigeria should sustain the high level of service delivery. Additionally, they should ensure continuous improvement of the digital skills of librarians for effective service delivery.
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Chinyere, N. I.; Isah, O. S.; Yemisi, T. B. (2024). Digital Literacy Skills and Service Delivery of Librarians in North-Central Public Universities, Nigeria. Journal of Library and Information Management, Technology & Education , 1(2), 70-83.

Chinyere N. Ikonne; Isah Osimetha Seidu;Yemisi T. Babalola 2024. "Digital Literacy Skills and Service Delivery of Librarians in North-Central Public Universities, Nigeria". Journal of Library and Information Management, Technology & Education , Accessed November 21, 2024. 1(2),70-83.

Chinyere, N. I.; Isah, O. S.; Yemisi, T. B. (2024). Digital Literacy Skills and Service Delivery of Librarians in North-Central Public Universities, Nigeria. Journal of Library and Information Management, Technology & Education , 1(2),70-83.

Chinyere N. Ikonne; Isah Osimetha Seidu;Yemisi T. Babalola. "Digital Literacy Skills and Service Delivery of Librarians in North-Central Public Universities, Nigeria". Journal of Library and Information Management, Technology & Education , Vol. 1 No. 2,2024. pp. 70-83.


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