Information-Seeking Behaviour of Hearing-Impaired Students of National Open University of Nigeria Bauchi Study Centre
Snimbalya, S. B.; Sunday, O. O.; Oluwaseyi, E. A.; Maimunat, O. J. (2025).
Journal of Library and Information Management, Technology & Education , 2 (2), 79-93.
ABSTRACT

Background: This paper examined the information-seeking behaviour of hearing-impaired students at the National Open University of Nigeria (NOUN), Bauchi Study Centre. Understanding how these students seek information is crucial for improving accessibility and ensuring inclusive academic experiences.

Method: The study employed a survey research design. The population of the study comprised 24 hearing-impaired students at NOUN, Bauchi Study Centre. A total enumeration sampling method was adopted, ensuring that all students in the target group were included in the study.

Findings/Results: The study observed that hearing-impaired students at NOUN exhibited good information-seeking behaviours. However, several challenges hindered their access to information, including the lack of sign language interpretation services for academic materials, communication barriers with instructors and fellow students, limited access to specialised assistive technologies, inadequate awareness of available support services, difficulties in obtaining timely responses to enquiries, absence of accessible course materials, and challenges related to participation in group discussions. Despite these barriers, the study found that hearing-impaired students employed various strategies and resources to enhance their access to information.

Implications: The findings highlight the urgent need for improved accessibility measures to ensure hearing-impaired students can effectively seek and utilise academic information. Addressing these challenges will contribute to a more inclusive learning environment.

Conclusion: The study emphasises the importance of providing adequate support services to hearing-impaired students to enhance their academic experience and improve their information-seeking behaviour.

Recommendations: It is recommended that the university invest in expanding accessibility services, ensuring that academic materials, including lectures and videos, are consistently accompanied by sign language interpretation. Additionally, targeted communication strategies should be implemented to ensure students are well-informed about available assistance options, policies for requesting accommodations, and the existence of accessible course materials. Finally, the university should actively promote initiatives that facilitate peer support networks for hearing-impaired students.

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Snimbalya, S. B.; Sunday, O. O.; Oluwaseyi, E. A.; Maimunat, O. J. (2025). Information-Seeking Behaviour of Hearing-Impaired Students of National Open University of Nigeria Bauchi Study Centre. Journal of Library and Information Management, Technology & Education , 2(2), 79-93. https://www.jolimate.com/unimaidlis/published/852866799.pdf

Snimbalya Simeon Bukar; Sunday Olabisi Olatunji; Oluwaseyi Esther Afolabi; Maimunat Omokide Jimoh 2025. "Information-Seeking Behaviour of Hearing-Impaired Students of National Open University of Nigeria Bauchi Study Centre". Journal of Library and Information Management, Technology & Education , Accessed April 4, 2025. 2(2),79-93. https://www.jolimate.com/unimaidlis/published/852866799.pdf

Snimbalya, S. B.; Sunday, O. O.; Oluwaseyi, E. A.; Maimunat, O. J. (2025). Information-Seeking Behaviour of Hearing-Impaired Students of National Open University of Nigeria Bauchi Study Centre. Journal of Library and Information Management, Technology & Education , 2(2),79-93. https://www.jolimate.com/unimaidlis/published/852866799.pdf

Snimbalya Simeon Bukar; Sunday Olabisi Olatunji; Oluwaseyi Esther Afolabi; Maimunat Omokide Jimoh. "Information-Seeking Behaviour of Hearing-Impaired Students of National Open University of Nigeria Bauchi Study Centre". Journal of Library and Information Management, Technology & Education , Vol. 2 No. 2,2025. pp. 79-93. https://www.jolimate.com/unimaidlis/published/852866799.pdf


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